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Terms and Conditions

Effective as of January 2, 2025
These Terms and Conditions ("Agreement") govern your access to and use of the software-as-a-service platform ("Service")
provided by Collanity ("we," "us," or "our") via [Your Website URL] (the "Platform"). By accessing or using the
Service, you agree to these Terms and Conditions. If you do not agree, you must discontinue use of the Service.

  1. Acceptance of Terms

    By registering for or using the Service, you ("User") agree to abide by these Terms and Conditions. If you do not agree with any part of this Agreement, you must stop using the Service immediately.

  2. License to Use the Service

    Subject to your compliance with this Agreement, we grant you a non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes via the cloud, in accordance with the features, functions and specifications provided.

  3. Account Registration

    To use the Service, you must create an account by providing accurate, current, and complete information. You agree to update your information as needed. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

  4. Subscription Plans & Payments

    The Service is offered on a subscription basis with different pricing plans. You agree to pay the fees specified in the subscription plan you select. Subscription fees are billed annually or monthly, as determined during registration. Payments are due in advance, and failure to pay may result in suspension or termination of your access.

    Free Trial: If applicable, you may be provided with a free trial period. After the trial period ends, you will need to subscribe to a paid plan. Changes in Fees: We reserve the right to modify subscription fees. You will be notified of any changes before they are applied to your account.

  5. User Responsibilities

    You agree to:
    • Use the Service only for lawful purposes.
    • Not attempt to decompile, disassemble, or reverse engineer any part of the Service.
    • Not interfere with the security or integrity of the Service.
    • Comply with all applicable laws, including data protection regulations.
      You are responsible for ensuring that your use of the Service is consistent with this Agreement.

  6. Data Storage and Access

    Data Ownership: You retain ownership of your data. By using the Service, you grant us permission to process and store your data on our servers for the purpose of providing the Service.
    Data Access: We will provide you with access to your data through the Service, but you are responsible for ensuring the accuracy and legality of the data you upload.   

    While we make reasonable efforts to ensure the security and availability of your data, we are not liable for any data loss.
     
  7. Service Availability and Uptime

    We aim to provide a reliable and continuous service, but we do not guarantee uninterrupted access. The Service may experience downtime due to maintenance or unforeseen circumstances. We will make reasonable efforts to notify users of planned maintenance.

  8. Privacy and Data Protection

    We take your privacy seriously. Our collection, use, and protection of your data are governed by our Privacy Policy. By using the Service, you consent to our collection and processing of data as described in the Privacy Policy.

  9. Intellectual Property

    We retain all intellectual property rights to the Service, including the software, code, and content hosted on the Platform. 
    You do not  acquire any rights to these assets beyond the right to use the Service as specified in this Agreement.

  10. Support and Maintenance

    We provide customer support during regular business hours. Support can be requested through support email/portal. We also provide updates and bug fixes as part of the subscription.

  11. Termination

    Your Rights: You can terminate your subscription at any time by notifying us in writing. Upon termination, you will lose access to the Service, but you will retain your data (subject to backup).
    Our Rights: We reserve the right to suspend or terminate your account if you breach any part of this Agreement. In such cases, we will notify you, and you may have the opportunity to remedy the breach before termination.

  12. Limitation of Liability

    To the fullest extent permitted by law:
    • We are not liable for any indirect, incidental, special, or consequential damages resulting from your use or inability to use the Service.
    • Our total liability to you for any claim related to this Agreement is limited to the amount you have paid for the Service in the six months preceding the claim.

  13. Modifications to the Terms

    We reserve the right to update or modify these Terms and Conditions at any time. We will notify you of any significant changes, and the updated Terms will be posted on the Service. By continuing to use the Service after changes are made, you agree to the revised Terms.

  14. Governing Law

    This Agreement shall be governed by and interpreted in accordance with the laws of the State of Delaware. Any disputes arising under this Agreement will be resolved exclusively in the courts located within the State of Delaware.

15. Contact Us

       For any questions regarding these Terms and Conditions or to contact us about the Service, please reach out to [email protected]